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Full Management Service

Service

Description

Fee

Set up fee (compulsory)

This covers us moving a new tenant into the property and includes; property marketing details being produced/refreshed, online marketing, a ‘To let’ board, carrying out viewings, referencing of prospective tenants, producing tenancy agreement (AST), lodging deposit into DPS scheme and notifying utility companies/council tax of new tenants details.

50% of 1 months rent - Minimum fee £350 + VAT (£420)

Deposit registration fee (compulsory)

This fee covers us protecting the deposit with the DPS within 30 days of the start of the tenancy as required by law.

£25 + VAT (£30)

Monthly management fee (compulsory)

This covers the ongoing management including collecting rent and forwarding to the landlord with a monthly email statement, initial debt chasing, arranging routine maintenance works and deducting cost from monthly rent, quarterly inspections and report sent to landlord and holding a set of keys for maintenance access.

12% + VAT of the monthly rent

Inventory fee (compulsory)

Our inventories are produced by a professional third party inventory clerk who will attend within 24 hours prior to the tenancy starting. A full condition report along with photographs and meter readings will be produced and sent to the tenants. This inventory will be the basis of evidence used in the event of any disputed deposit claim at the end of the tenancy.

£75 + VAT (£90)

Renewal fee

Payable to produce a new AST if both parties agree to enter into a further fixed term tenancy agreement.

£95 + VAT (£114)

Check out fee (compulsory)

This covers a check out appointment to document the condition the property is returned in at the end of the tenancy. This is then compared to the condition of the property as per the inventory which was produced at the start of the tenancy. We will advise the landlord of any deductions we believe can be made, as well as obtaining contractor quotes for works if required, and negotiate this with the tenants to reach mutual agreement. We will then arrange for the agreed amount to be refunded via the DPS.

£75 + VAT (£90)

Deposit dispute fee

If an agreed amount cannot be reached between landlord and tenant and we have to follow the DPS adjudication procedure, this fee covers us compiling the relevant evidence and documentation as well as having a solicitor witness and sign prior to submission (required by the DPS in order for them to assess the case).

£75 + VAT (£90)

Gas safety certificate

Required annually by law (can be arranged by landlord or agent). Fee covers the arrangement of a qualified gas engineer to attend the property to conduct the annual gas safety check (CP12).

£55 + VAT (£66)

Energy performance certificate (EPC)

Required every 10 years by law (can be arranged by landlord or agent). Fee to instruct a qualified domestic energy assessor to carry out an Energy Performance Certificate. (Please note EPC’s must be rated E or above in order to legally let a property).

£80 + VAT (£96)

Rent Collection Service

 

Service

Description

Fee

Set up fee (compulsory)

This covers us moving a new tenant into the property and includes; property marketing details being produced/refreshed, online marketing, a ‘To let’ board, carrying out viewings, referencing of prospective tenants, ‘Right to rent’ checks and producing tenancy agreement (AST).

50% of 1 months rent - Minimum fee £350 + VAT (£420)

Monthly fee (compulsory)

This covers the collection of rent from the tenants each month and forwarding to the landlord with a monthly email statement and initial debt chasing.

6% + VAT of the monthly rent

Deposit registration fee (Optional)

This fee covers us lodging the deposit with the DPS within 30 days of the start of the tenancy as required by law.

£40 + VAT (£48)

Inventory fee

(Optional but recommended)

Our inventories are produced by a professional third party inventory clerk who will attend within 24 hours prior to the tenancy starting. A full condition report along with photographs and meter readings will be produced and sent to the tenants and landlord. This inventory is the basis of evidence used in the event of any disputed deposit claim at the end of the tenancy.

£75 + VAT (£90)

Renewal fee

Payable to produce a new AST if both parties agree to enter into a further fixed term tenancy agreement.

£95 + VAT (£114)

Check out fee (only available as an option if the inventory is taken at the start)

This covers a check out appointment to document the condition the property is returned in at the end of the tenancy. This is then compared to the condition of the property as per the inventory which was produced at the start of the tenancy. We will advise the landlord of any deductions we believe can be made, as well as obtaining contractor quotes for works if required, and negotiate this with the tenants to reach mutual agreement. We will then arrange for the agreed amount to be refunded via the DPS (if we lodged the deposit at the start of the tenancy).

£75 + VAT (£90)

Deposit dispute fee (only available if the inventory and check out options are both taken)

If an agreed amount cannot be reached between landlord and tenant and we have to follow the DPS adjudication procedure, this fee covers us compiling the relevant evidence and documentation as well as having a solicitor witness and sign prior to submission (required by the DPS in order for them to assess the case).

£75 + VAT (£90)

Gas safety certificate

Required annually by law (can be arranged by landlord or agent). Fee covers the arrangement of a qualified gas engineer to attend the property to conduct the annual gas safety check (CP12).

£55 + VAT (£66)

Energy performance certificate (EPC)

Required every 10 years by law (can be arranged by landlord or agent). Fee to instruct a qualified domestic energy assessor to carry out an Energy Performance Certificate. (Please note EPC’s must be rated E or above in order to legally let a property).

£80 + VAT (£96)

 

 

Tenant Find Service

Service

Description

Fee

Set up fee (compulsory)

This covers us moving a new tenant into the property and includes; property marketing details being produced/refreshed, online marketing, a ‘To let’ board, carrying out viewings, referencing of prospective tenants, ‘Right to rent’ checks and producing tenancy agreement (AST).

50% of 1 months rent - Minimum fee £400 + VAT (£480)

Inventory fee

(Optional but recommended)

Our inventories are produced by a professional third party inventory clerk who will attend within 24 hours prior to the tenancy starting. A full condition report along with photographs and meter readings will be produced and sent to the tenants and landlord. This inventory is the basis of evidence used in the event of any disputed deposit claim at the end of the tenancy.

£95 + VAT (£114)

Deposit registration fee (Optional)

This fee covers us lodging the deposit with the DPS within 30 days of the start of the tenancy as required by law.

£40 + VAT (£48)

Renewal fee

Payable to produce a new AST if both parties agree to enter into a further fixed term tenancy agreement.

£95 + VAT (£114)

Check out fee (only available as an option if the inventory is taken at the start)

This covers a check out appointment to document the condition the property is returned in at the end of the tenancy. This is then compared to the condition of the property as per the inventory which was produced at the start of the tenancy. We will advise the landlord of any deductions we believe can be made, as well as obtaining contractor quotes for works if required, and negotiate this with the tenants to reach mutual agreement. We will then arrange for the agreed amount to be refunded via the DPS (if we lodged the deposit at the start of the tenancy).

£95 + VAT (£114)

Deposit dispute fee (only available if the inventory and check out options are both taken)

If an agreed amount cannot be reached between landlord and tenant and we have to follow the DPS adjudication procedure, this fee covers us compiling the relevant evidence and documentation as well as having a solicitor witness and sign prior to submission (required by the DPS in order for them to assess the case).

£75 + VAT (£90)

Gas safety certificate

Required annually by law (can be arranged by landlord or agent). Fee covers the arrangement of a qualified gas engineer to attend the property to conduct the annual gas safety check (CP12).

£55 + VAT (£66)

Energy performance certificate (EPC)

Required every 10 years by law (can be arranged by landlord or agent). Fee to instruct a qualified domestic energy assessor to carry out an Energy Performance Certificate. (Please note EPC’s must be rated E or above in order to legally let a property).

£80 + VAT (£96)

We have received our second award of 2018!

Earlier this year, Living Local were independently evaluated and rated as 'Exceptional' in both Sales and Lettings in the Best Estate Agent Guide 2018. What's more, we are one of only 87 branches in the whole of the UK who received this rating for both Sales and Lettings, which is an outstanding achievement! 

On top of that, we have been awarded a Gold Award from the British Property Awards to top off our trophy cabinet for 2018!

We really do go above and beyond our standard Estate Agent duties to ensure our customers receive the very best service from us. We are delighted these awards recognise our hard work and effort. Thank you to each and every one of our customers for trusting us with your biggest asset, we wouldn't be where we are today without each and every one of you!

Best wishes from Emma, Lorraine, Laura, Louise and Bobbi - Team Living Local

CMP logo

Housing Minister supports Government report which calls for new measures to protect rental money

Living Local takes on new CMP cover to safeguard the money they handle for landlord and tenants in Winlaton and Dunston.

Letting agents across the country will soon be required to protect rental monies through an approved Client Money Protection (CMP) scheme, following the recommendations made in a new Government report.

Living Local is already offering local landlords and tenants in Winlaton and Dunston enhanced levels of protection to safeguard and protect rental income from fraud and unlawful use.

Letting agents play a crucial role in passing on rental payments from the tenant to their landlord but there is currently no legal requirement for letting agents to take out any insurance to protect the rental money they handle.

The Housing Minister has responded to a parliamentary review of CMP and supported its recommendations to make CMP mandatory for agents in England that handle client money.

The report estimates that letting agents currently hold approximately £2.7 billion in client funds but found that very few landlords or tenants are aware of CMP and how it safeguards rental money if an agent goes bankrupt or attempts to use client funds fraudulently.

Gavin Barwell MP said the government will consult on details shortly, before posting a link to the CMP report.

Living Local can now offer its landlords and tenants complete piece of mind that any client funds held by the branch is insured through a new Client Money Protection (CMP) insurance policy, which goes above and beyond current legal requirements to safeguard client funds.

The move has been praised by The Property Ombudsman (TPO) scheme, which provides a free, fair and impartial dispute resolution service to protect consumers from unfair practices and raise standards in the property industry.

Explaining their decision to take out ‘PI + CMP’ with Lonsdale Insurance Brokers, Emma Mansell, Managing Director of Living Local, said: I want to show all of our customers our commitment to staying ahead of the curve in terms of new legislation, as well as prove to them the high ethical standards we work to here at Living Local.

The Government launched an official review into CMP in August 2016[1] to decide whether it should become a legal requirement for every letting agent to have CMP cover. As part of this review, TPO agreed to carry nationwide survey, which found just 11% of landlords ask how their rental money will be handled.

Gerry Fitzjohn, TPO’s Vice Chairman, said: “While there is legislation in place for agents to protect a tenant’s deposit by registering it with a government-backed protection scheme, there is no legal requirement to safeguard rental income and ensure the agent passes on a tenant’s rent to their landlord.

“It is essential that landlords and tenants only use agents that have CMP cover or a method that guarantees the rent collected by their agent is covered against fraud and unlawful use. I would always urge consumers to check the credentials of their agent to ensure their deposits and renal money is protected, and the firm is registered with TPO should a dispute arise.”

Oliver Wharmby of Lonsdale Insurance Brokers Ltd, which manages the PI + CMP scheme, said:

“Recent press headlines have really hit home how rental fraud can affect landlords and tenants. The media has covered several high-profile cases where landlords have lost thousands of pounds in rental income by dealing with an agent who did not have sufficient cover to protect consumers from rental fraud.

“Rather than choose to use an agent that charges the lowest fee, landlords must ask if the agent offers sufficient cover and protection, through a comprehensive CMP policy, to protect their rental income.”

The PI + CMP scheme is an exclusive insurance product for agents registered with The Property Ombudsman scheme. Further information can be found on Lonsdale’s website.

Whether you’re buying your 1st home or your 10th, should I get a survey? If so, what sort of survey should I get?

Buying a property is a huge step and you’re spending a lot of money so it’s something that shouldn’t be taken lightly. A survey can help you to understand exactly what you are buying and any money that may need to be spent on it, either now or in the future.

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